TERMS & CONDITIONS

Effective Date: January 1, 2025
Operated By: Hitz Wow, Mumbai, India
Contact: connect@hitzwow.com

Welcome to Hitz Wow (“we,” “us,” “our”), your go-to platform for music, podcasts, shows, music events, promotions, and goodies. By accessing or using our services, you agree to these Terms and Conditions (“Terms”). Please read them carefully before engaging with our platform.

1. Acceptance of Terms

By accessing or using any of our services, you confirm that you:

• Are at least 18 years old or have parental/guardian consent.
• Agree to comply with these Terms and all applicable laws and regulations.

If you do not agree, please discontinue using our platform immediately.

2. Scope of Services

Hitz Wow provides access to:

• Digital content such as music, podcasts, and shows.
• Tickets for music events (affiliate and direct).
• Physical products, including goodies and merchandise.
• Promotions and third-party advertisements.

We reserve the right to modify or discontinue any service without prior notice.

3. User Accounts

To access certain features, you may need to create an account. By creating an account, you agree to:

• Provide accurate and up-to-date information.
• Keep your login credentials secure.
• Notify us immediately of any unauthorized account activity.

We are not responsible for any loss or damage arising from unauthorized use of your account.

4. Purchases and Payments

a. Digital Products

• All sales of digital content (music, podcasts, shows) are final and non-refundable, except as outlined in our Refund and Returns Policy.

b. Physical Products

• Purchases of merchandise and goodies are subject to our Refund and Returns Policy.

c. Events and Tickets

• Tickets for events are non-refundable unless the event is canceled or rescheduled.

d. Payment

• All prices are listed in Indian Rupees (INR) unless otherwise specified.
• Payments must be made via approved methods listed on our platform.

5. Third-Party Advertisements and Affiliates

Our platform may display advertisements and content from third-party advertisers and affiliates. We:

• Do not endorse or take responsibility for third-party products or services.
• Encourage you to review their terms and policies before engaging with them.

6. Intellectual Property

All content on Hitz Wow, including music, podcasts, shows, logos, and trademarks, is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute content without our express permission.
• Use our trademarks without prior written consent.

7. Prohibited Activities

You agree not to:

• Engage in any activity that disrupts or damages our platform.
• Use the platform for unlawful purposes.
• Upload or share harmful or inappropriate content.
• Violate any applicable laws or regulations.

8. Limitation of Liability

We are not liable for:

• Indirect, incidental, or consequential damages arising from your use of our platform.
• Losses due to technical issues, unauthorized access, or interruptions.

Our liability is limited to the extent permitted by law.

9. Termination

We reserve the right to terminate your access to our platform if you:

• Violate these Terms.
• Engage in fraudulent or harmful activities.

Termination does not waive our right to seek damages or other remedies.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be resolved through:

1. Negotiation: Attempt to resolve the issue amicably.
2. Arbitration: If unresolved, disputes will be referred to arbitration in Mumbai, India.

11. Changes to Terms

We may update these Terms periodically. Changes will be effective upon posting on our platform. Your continued use of our services signifies acceptance of the revised Terms.

12. Contact Us

For questions or concerns about these Terms, please reach out to us at connect@hitzwow.com.

By using our platform, you agree to these Terms and Conditions. Thank you for choosing Hitz Wow!